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MakerBot Support & Warranty

Protect Your Device with Our MakerBot Warranty and Support Plans

We offer a range of support plans for MakerBot 3D printers, namely the Replicator Z18, Replicator+, and Replicator Mini+ Compact units. These plans vary by product, and their respective warranty coverage.

As one of the leading 3D printer brands, MakerBot has comprehensive product support included with their devices. Our support plans take full advantage of the MakerBot warranty, giving customers the option of on-site or return-to-base (RTB) service contracts, depending on the product.

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Why Opt for a MakerBot Support Plan?

If you use a 3D printer more for professional projects or business purposes more than home use, any delay caused by unforeseen hardware failures or malfunction will need to be solved immediately. However, 3D printers are highly complex and sophisticated machines, which consist of components that are largely brand-specific, and will thus require professional expertise to sort it back into working order.

Unlike most other consumer technology, 3D printers are largely used for prototyping or personalised manufacturing these days – in other words, they are essentially miniaturised factories that need proper, professional maintenance in order to maximise their lifespan.

Our support plans cover any necessary repairs or parts replacement, not including consumable parts such as filaments, build plates, build plate tape/adhesive etc. Normal wear and tear from regular usage does not fall within the plans’ coverage. These support plans range from 1-year and 2-year In-Warranty, to even 1-Year out of warranty coverage.

Onsite service contracts (available with the Replicator Z18) includes dispatching a service technician to your location for inspection and/or repairs, among other standard coverages. RTB service contracts (available with the Replicator+ and Mini+ Compact) cover shipping the faulty product back to where it was purchased, and shipping back to the customer’s location upon completion of repairs.

Ram Peripherals ensures that customers can make the most of their purchase by offering comprehensive MakerBot warranty and top-notch product support options. Give us a call or send us an email today to learn more about how to protect your MakerBot 3D printer.

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